Do I need renter's insurance?

Yes! The landlord is only responsible for the structure of the property when damage occurs such as a fire, hail, or vandalism done to the property. Landlords are not responsible for the personal property of a resident. Renter's insurance can also cover any accidents caused by other residents. It can also protect against liability lawsuits or medical bills of guests injured in your apartment. A resident including roommate should consider renter's insurance for the safety of their personal belongings. It is not necessary for each roommate to have their own policy, but they must understand that renter’s insurance only covers the possessions of the listed policyholder. As a result, if four people are sharing an apartment, each person should have their own insurance. Or they may have one policy that covers all roommates.For more information on rates, policies, and renters insurance here are some links you may visit.
State Farm | Geico | Allstate | Esurance

Are your apartments furnished or unfurnished? All our apartments are unfurnished. CORT provides furniture for renting, call (405) 943-2348. Or you can inquire for our short term rental at this email: [email protected]
What utilities do I pay? You pay for electricity through OG&E. At Springfield Town Homes and Cinnamon Creek Town Homes you pay for gas as well. In these apartments only, heater runs on gas everything else is electric.
Do you accept Section 8? We do not offer or accept Section 8.
Do I need a parking permit to park my car on the property? No, for all properties, parking spaces are unassigned. If you require a special parking arrangement due to disability, please contact us at: (405) 364-5622 | [email protected]
Do you have washer/dryer hook ups? All town homes, patio homes, and some apartments come with a washer and dryer. All other residents are served by on-site laundries. 
Washer loads cost $1.75 | Dryer loads cost $1.50.
Is cable service included? All city utilities are included (water, trash, and sewage), but the cable is not. To set up your cable you will need to contact: Cox Communications at (405) 600-8282 or AT&T at (405) 447-1111.
Do you allow pets? No pets allowed, even temporarily.
How are deposits handled for OG&E and ONG? OG&E deposits are determined by credit ratings so the amount will vary from person to person. Usually they will ask you to pay your deposit which is around $100 at the Tag Agency on Interstate Dr., or at Buy for Less on E.Lindsey.Deposit for ONG is approximately $50-$110 and you can pay the deposit at the business office at 625 N. Berry Rd, Norman
Is there a commuter bus service  between my apartment complex and the University of Oklahoma? CART bus service runs to/from our communities Monday through Friday 7:30am to 9:00pm . 
  • Summer Pointe: stops every 30 minutes (at 18 and 48 minutes of every hour)
  • Springfield: stops every 30 minutes (at 04 and 34 minutes of every hour) 
  • Cinnamon Creek & Peppertree residents are also served by the CART service every 30 minutes and the stops are located 1 block away
What if I have an emergency? We offer maintenance 24-hour emergency maintenance. 
  • If your emergency is during office hours, please call the maintenance office (405) 364-5659. 
  • If your maintenance emergency is after working hours, please call the after-hours maintenance emergency phone (405) 473-2970.
  • If you have security emergency after working hours, please call our security at (405) 360-8646
  • In case of fire, injury or crime please dial 911 first. 
What does your lease look like? What are the terms? You may see a copy of our standard lease form here. 
What are my lease term options? Our leases run to May, July and December. For different end dates, please ask your leasing agent.
What utilities am I responsible for prior to moving in? We pay for water and trash. You are responsible for electricity, telephone, and cable.  You are responsible for gas at Springfield and Cinnamon Creek Town Homes, which have gas heating.  You should sign up for these services under your name and show us your account number on the day you move in. Otherwise you may not be able to move in on your scheduled day.
What is the difference between a prelease and a regular application? A regular application will reserve a particular apartment for you for a maximum of 15 days. If you want to apply farther in advance then you can fill out a form, called a prelease that indicates your preference (e.g. upstairs/downstairs, 1 or 2 bed with patio etc), so that we can assign an apartment to you as it becomes available. Both regular applications and preleases will lock in the rental rate for you as of the day you apply.
Do I get my deposit back if I decide not to move in? No. A deposit on an approved application is forfeited if applicant fails to move in.
When does my rent start and in what form should I pay? All payments should be done online through our website or the resident portal app. 
What if I’m in the military and I receive orders to deploy? You may submit a copy of your official transfer orders to the office to be released from your lease contract. Your security deposit will be returned in full, less hold-backs for cleaning, damages, unpaid rent or unpaid fees.
What if I need to move out prior to my lease expiration date? We understand that unforeseen circumstances can arise which prevents you from fulfilling your lease contract. Therefore, we offer a couple ways to terminate your contract. Please come to the office for details.
What if I do not wish to renew my rental contract? Residents must give us a 30-day written notice prior to vacating, even if the resident intends to vacate at the termination of the lease. The notice must state the date you plan to move out. The move out date should be on or before lease expiration date. If a resident needs to renew his contract for a day or two he should contact the leasing office in advance. Make sure that you include your forwarding address on your notice to vacate so that we can mail your deposit back to you.
How do I apply and what do you check? To start your application, create an account on our website. We will be able to save your progress and enable you to come back anytime to check on the status of your application. For any questions, please call (405) 364-5622 Or, use our Live Chat or option at any point in the application.
You need to include int he application every adult who plans to live in the apartment (we also have a Spanish version), a photocopy of every applicant's photo ID (driver's license, state ID, military ID, or passport), and the payment of the security deposit online. There is no application fee.

Security deposits are:
$150 for a 1 bedroom apartment,
$200 for a 2 bedroom apartment,
$300 for a 3 bedroom apartment,
and $400 for a 4 bedroom apartment.
 
Your deposit is 100% refundable and will be refunded to you if your application is, for whatever reason, denied. For every applicant and cosigner, we check and take into consideration credit history, rental history, current employment, criminal history, and the national sex offender database.
Can I pay my rent or security deposit online? Yes! All payments should be done online through our website or the resident portal
What if I am asked for a cosigner? This does not mean that your application is approved or denied. This only means that that there wasn't enough information in your application upon which we can make a decision. For example, your credit report may show that you are responsible, but if you are young enough, there might not be enough history there. Alternately, you may have never rented an apartment before. Cosigners are often parents, and cosigner applications are reviewed according to the same standards as resident applications. If you need a cosigner, they must fill out an application and provide a copy of a photo ID. Keep in mind that a cosigner must have good credit history (no past dues or collections), employed or retired, own a home or have good rental history. If a co-signer is denied, applicant must pay an additional $25 fee for another cosigner. Fee must be paid before processing cosigner’s application
What all do I need to do prior to moving out? If you would like a leasing agent to walk through the apartment to ensure the total amount of your deposit, you must schedule a move out inspection appointment prior to your move out day. Moving out Checklist 
  1. To cancel or transfer service for your utilities, call OG&E (405) 272-9741, ONG (405) 321-3300, AT&T (800) 464-7928 or (405) 447-1111, and/or Cox Communications (405) 600-8282. You are responsible for all utility charges through the date on which your keys are returned to the leasing office. 
  2. Make sure your apartment is clean. When you are ready for your move out inspection, come into the office. A list of cleaning charges is available at the office. Please make sure these areas are clean to protect your security deposit from deductions. 
  3. Return all apartment keys, mail, and laundry/pool key. Remember that the laundry/pool key and mail box key costs $50 if not returned. Place all your keys in an envelope with your apartment number on the envelope and seal it. After-hour keys may be returned through the leasing office night drop located on the front door. Also be sure we have your forwarding address for deposit return. 
  4. Give the post office your forwarding address (forms are available in the leasing office), so that your mail can be sent to your new address. 
  5. To avoid landscaping damage charges, make sure that your moving helpers do not park any vehicles on the grass. Moving vans must not block roadways. 
  6. You must move out on or before the date that your lease is up. Please notify the office regarding any delays. A new resident will be assigned to your apartment. Delays may result in additional charges including rent lost, additional rent, or cost of temporary housing for the new resident. 
  7. Your security deposit will be returned to you by mail within 4-6 weeks of your move out date. Only one check can be issued per apartment. Please be sure that the leasing office has the correct payable party and mailing address.
Do you have a gym on site? We do not have one, but there are some close to us like Steel Fitness & Tan (1.7 miles).